Apex Jiu Jitsu & MMA

Privacy Policy

Your privacy and trust matter to us. This Privacy Policy explains how Apex Jiu Jitsu & MMA collects, uses, and protects your information when you visit our website, inquire about memberships, or train at our martial arts facility.

Effective date: January 27, 2026

Who this Privacy Policy applies to

This Privacy Policy is written for individuals and consumers who interact with Apex Jiu Jitsu & MMA, including:

  • Visitors to our website or landing pages
  • Prospective members requesting trial classes or pricing
  • Active members and their emergency contacts
  • Parents or legal guardians of minor students
  • Event or seminar participants hosted by our gym

By using our website, submitting your information, or training at our facility, you agree to the practices described in this Privacy Policy.

Information we collect

We collect only the information we need to operate a safe, effective, and personalized martial arts training experience. The categories of information we may collect include:

1. Contact and identification information

  • Full name
  • Email address
  • Phone number
  • Mailing address or city/region
  • Emergency contact information

2. Health and fitness–related information

To keep you safe while training, we may collect limited health and fitness details you voluntarily provide, such as:

  • Relevant medical conditions, injuries, or physical limitations
  • Allergies or emergency medical considerations
  • Training goals and fitness objectives

3. Payment and membership information

When you purchase a membership, class pack, or event, we may collect:

  • Membership type and contract details
  • Billing address
  • Last 4 digits of your payment card, expiration month/year (if applicable)
  • Payment history for services you receive

Payment processing is handled securely by our third‑party payment processors. We do not store your full credit card number on our own servers.

4. Website usage and device information

When you browse our website or landing pages, we may automatically collect:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited and time spent on each page
  • Referring URLs and campaign UTM parameters
  • Interactions with forms, buttons, and features

How we use your information

We use the information we collect for legitimate business purposes and to provide a safe, high‑quality martial arts experience, including to:

  • Set up and manage your membership or trial pass
  • Schedule and confirm classes, seminars, or private lessons
  • Personalize training plans based on your goals and experience level
  • Monitor attendance, progress, and belt rankings
  • Respond to your questions, requests, and support needs
  • Send important service messages (schedule changes, closures, safety updates)
  • Process payments and manage billing or renewals
  • Improve our programs, website, and marketing campaigns
  • Comply with legal obligations and enforce our gym policies

Marketing communications

With your consent where required by law, we may use your contact information to send you newsletters, promotions, event invitations, and updates about Apex Jiu Jitsu & MMA. You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly. We will still send essential service and safety messages when necessary.

SMS/Text Messaging Program

Opt-in:

By providing your mobile phone number and consenting to receive text messages from Apex Jiu Jitsu & MMA, you agree to receive:

  • Class schedule notifications and appointment reminders

  • Important facility updates and closures

  • Appointment confirmations and booking details

  • Safety alerts and emergency notifications

  • Occasional promotional messages about our programs and special offers

Message Frequency:

Message frequency varies based on your membership, class schedule, and preferences. You may receive appointment reminders, schedule updates, and occasional marketing messages.

Message and Data Rates:

Standard message and data rates may apply based on your mobile carrier's plan. We are not responsible for any charges from your carrier.

Opt-Out and Help Instructions:

We will process your opt-out request promptly, and you will receive a final confirmation message. Please note that opting out of marketing messages will not affect transactional or service-related messages about your active bookings or memberships. You may opt out of receiving SMS messages at any time by:

  • Texting STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to (571) 556-5550

  • Texting HELP to (571) 556-5550 for assistance and support

  • Contacting us directly at (571) 556-5550 or [email protected]

Mobile Information Sharing:

We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with third parties for their marketing purposes. Your mobile information is used solely for the purposes described in this Privacy Policy and to communicate with you about our services.

TCPA Compliance:

We comply with the Telephone Consumer Protection Act (TCPA) and related regulations. We obtain express written consent before sending marketing text messages and provide clear opt-out mechanisms in all communications.

Cookies, analytics, and online tracking

Our website may use cookies, pixels, and similar tracking technologies to understand how visitors interact with our pages and to improve our content and campaigns.

  • Essential cookies help our site function correctly and cannot be disabled.
  • Analytics cookies help us measure traffic, performance, and user experience.
  • Advertising cookies (if used) help us deliver relevant ads about our classes and programs.

You can control cookies through your browser settings and, in some regions, through dedicated consent banners or preference centers. Disabling some cookies may impact how our website functions.

How we share your information

We do not sell your personal information. We may share your information only in the following situations:

  • With service providers who help us operate our business (e.g., membership management systems, payment processors, email platforms, scheduling tools) under confidentiality obligations.
  • With instructors and staff who need information to safely coach and support you.
  • When required by law, regulation, court order, or legal process.
  • To protect the safety, rights, property, or security of our members, staff, or the public.
  • In connection with a business transfer such as a merger, acquisition, or sale of assets, where your data remains protected by appropriate obligations.

Whenever we share your information with third parties, we take reasonable steps to ensure they use it only as necessary to provide services to Apex Jiu Jitsu & MMA and protect it with appropriate safeguards.

Data security and retention

We use a combination of physical, technical, and organizational safeguards to help protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption, access controls, staff training, and secure data hosting with reputable providers.

However, no system can be guaranteed 100% secure. We encourage you to use strong, unique passwords for any accounts related to our services and to notify us immediately if you believe your information has been compromised.

How long we keep your information

We retain your information only for as long as reasonably necessary to:

  • Provide training and membership services you request
  • Maintain accurate business and financial records
  • Resolve disputes and enforce our agreements
  • Meet our legal, tax, and regulatory obligations

When information is no longer needed, we will securely delete, anonymize, or archive it in accordance with our data retention policies and applicable law.

Your choices and privacy rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. Subject to legal limitations, these can include the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your information in certain circumstances
  • Object to or restrict certain types of data processing
  • Withdraw consent where we rely on consent to process your data
  • Receive a copy of your information in a portable format, where applicable

To exercise any of these rights, please contact us using the details in the “How to contact us” section below. We may need to verify your identity before responding to your request.

California Privacy Rights (CCPA/CPRA):

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you

  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions

  • Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information (we do not sell your personal information)

  • Right to Correct: You have the right to request correction of inaccurate personal information

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights

Sensitive Personal Information: Under CPRA, certain information may be classified as "sensitive," including precise geolocation data and health information you voluntarily provide. We use this information only as necessary to provide our services.

To exercise your California privacy rights, please contact us at (571) 556-5550 or [email protected]. We may need to verify your identity before processing your request.

Privacy for Children and Minors

Programs for All Ages:

Apex Jiu Jitsu & MMA provides martial arts training programs for students of all ages, including children and teens.

Parental Consent Required:

  • All enrollment and membership information for students under 18 must be provided by a parent or legal guardian

  • We collect information about minor students only from parents/guardians during the registration process

  • Information about minors is used solely for program administration, class scheduling, safety, emergency contact purposes, and communication with parents/guardians

SMS and Online Services (18+):

Our SMS/text messaging and online booking systems are intended for use by adults (18 years and older) only. Minors may not independently consent to receive SMS messages or create online accounts without parental authorization.

COPPA Compliance:

For children under 13, we comply with the Children's Online Privacy Protection Act (COPPA) by:

  • Obtaining verifiable parental consent before collecting any personal information online

  • Not collecting personal information from children under 13 through our website or online forms without parental consent

  • Allowing parents to review, update, or request deletion of their child's information at any time

  • Not sharing information about minor members with third parties for marketing purposes

SMS Messaging for Minors (Under 18):

Apex Jiu Jitsu & MMA may send automated SMS notifications and alerts to minors enrolled in our programs only with verifiable parental consent.

For students under 18:

  • Obtaining verifiable parental consent before collecting any personal information online

  • Parents/legal guardians must provide express written consent during enrollment

  • Parents may authorize messages to be sent to:

    • The parent's phone number about their child's programs

    • The child's phone number (if applicable) for class-related notifications

  • Messages include: class schedules, closures, cancellations, emergency alerts, and important program updates

  • Parents may opt out at any time by texting STOP to (571) 556-5550

  • All consent is obtained from and managed by the parent/guardian, not the minor

Parental Control:

Parents have full control over SMS communications regarding their minor children and can review, modify, or revoke consent at any time by contacting (571) 556-5550.

Parent/Guardian Rights:

If you are a parent or legal guardian and have concerns about your child's information, or if you believe we have inadvertently collected information from a minor without proper consent, please contact us immediately at (571) 556-5550 so we can address the situation.

If you are a parent or guardian and believe your child has provided us information without your consent, please contact us so we can address the situation.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Effective date” at the top of this page, and we may provide you with additional notice where appropriate (for example, by email or a prominent notice at the gym).

We encourage you to review this Policy periodically so you understand how we protect your information as a Apex Jiu Jitsu & MMA member or visitor.